iPad MDM Server Migration

A project write-up on how I transitioned 250 K-12 iPads to a new management server.

Brandon Cox

7/1/20232 min read

black iPad and white Apple Pencil on gray table
black iPad and white Apple Pencil on gray table

Project Overview:

The iPad Migration project involved the seamless transition of 250 K-12 iPads from the existing Mobile Device Management (MDM) solution to a modernized and cost-effective platform. The migration encompassed transferring security policies, profiles, groups, and all utilized applications while ensuring minimal disruption to end-users and maintaining data integrity and security throughout the process.

Project Objectives:

  1. Migrate 250 iPads from the current MDM to the new modern MDM with zero data loss.

  2. Transfer existing security policies and configurations for consistent device management.

  3. Replicate profiles, groups, and settings to ensure a seamless user experience post-migration.

  4. Transfer all utilized applications and licenses for uninterrupted functionality.

  5. Minimize downtime and disruptions for end-users during the migration process.

Project Execution:

  1. Planning Phase:

    • Conducted a thorough assessment of the current MDM environment to identify all configurations, security policies, profiles, groups, and applications utilized across the 250 iPads.

    • Evaluated compatibility and feature parity between the current MDM and the new MDM to ensure a smooth transition.

    • Developed a comprehensive migration plan outlining timelines, tasks, and responsibilities.

  1. Preparation Phase:

    • Backed up all critical data and configurations to safeguard against any potential data loss during the migration.

    • Verified the integrity of backup files and ensured they were readily accessible for the migration process.

    • Communicated with end-users to inform them about the upcoming migration and address any concerns or questions they may have.

  1. Migration Execution:

    • Initiated the migration process during a scheduled maintenance window to minimize impact on end-users.

    • Implemented a phased approach to migrate devices in batches, closely monitoring each step to ensure accuracy and completeness.

    • Transferred security policies, profiles, and configurations while adhering to best practices and security standards.

    • Replicated application deployments and license assignments to maintain app functionality and licensing compliance.

  1. Post-Migration Testing and Validation:

    • Conducted thorough testing post-migration to verify the successful transfer of all configurations, policies, profiles, and applications.

    • Solicited feedback from end-users to identify any issues or discrepancies and promptly addressed them to ensure a seamless user experience.

    • Verified device connectivity and functionality within the new environment to confirm the effectiveness of the migration.

Project Outcome:

The iPad Migration project was completed successfully, with all 250 devices seamlessly transitioned. The migration process was executed efficiently, ensuring minimal disruption to end-users and maintaining data integrity and security throughout. By transferring security policies, profiles, and all utilized applications, the project enabled the organization to leverage the advanced features and streamlined management capabilities of the new environment, ultimately enhancing the overall efficiency and effectiveness of device management.

Lessons Learned:

  1. Effective communication with end-users is crucial to manage expectations and address concerns during the migration process.

  2. Thorough testing and validation are essential to ensure a smooth transition and identify any issues promptly.

  3. Proper planning and preparation are key to minimizing downtime and disruptions during the migration.

Conclusion:

The successful completion of the iPad Migration project not only demonstrates our commitment to leveraging innovative solutions to optimize device management processes but also showcases tangible cost-saving benefits for the district. By migrating, we have modernized our MDM infrastructure, enhanced security, and improved the overall user experience while also realizing significant cost savings. Through meticulous planning and execution, we have managed to save the district over $4000 per year in licensing fees and operational expenses. This project serves as a testament to our proficiency in managing complex migrations, our dedication to delivering superior IT solutions, and our ability to drive tangible financial benefits for the organization.